Satchel One is where teachers put homework for students. Parents can also keep track of their children's deadlines.
We also use Satchel to set detentions and award House points.
You can access the Satchel One website here:
Alternatively, a free app is available on these platforms:
Satchel has an extensive support site, including how-to videos. You can access this resource here:
Parents | Satchel Help Center (satchelone.com)
Login support is available here:
Logging in as a parent | Satchel Help Center (satchelone.com)
Creating a Parent Account
If you do not have a Satchel account, you can create one using a Parent Code. Each code links a parent account to a specific child.
You can get a parent code from your child's Satchel account (click for details) or request one from the school (email This email address is being protected from spambots. You need JavaScript enabled to view it.).
Once you have a code, follow the step-by-step instructions from Satchel to create your account:
Logging in as a parent | Satchel Help Center (satchelone.com)
Adding a Child to an Existing Parent Account
Once you have an account, you can add other children to it using their parent code. Get the code from their account or request one from the school, then follow the steps at the link below to add them to your account:
Logging in as a parent | Satchel Help Center (satchelone.com)
Support
I have forgotten my password.
On the Satchel login screen, click on Forgot password? Or you can click here.
Enter the email address you set up the account with. If the email address is recognised, you will receive a password reset email. Don't forget to check your Junk/Spam folder.
The password reset link expires after 24 hours. Repeat the above process to get a new link.
It says my email address is not recognised.
First, make sure you are entering your details correctly.
It might be that your account has been deleted (this can happen if you fail to verify your email address within 28 days, or if all the children linked to your account leave the school) - if so you will need to create a new account with a new parent code.
I have requested a password reset, but have not received an email.
First, please check your Junk/Spam folder.
If you have not received an email within 15 minutes, please try again and check you do not receive an error when requesting.
If you have still not received an email, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance.
I need support with my child's account.